Web Accessibility at TAO Digital

We build websites that work for everyone.

TAO Digital is committed to ensuring our website and the websites we build for spa and wellness clients are accessible to all users, including those with disabilities. We follow established standards to make every digital experience intuitive and inclusive.

Standards We Follow

We aim to conform to the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines ensure our websites are perceivable, operable, understandable, and robust for all users regardless of ability.

Known Limitations

We continuously work to improve accessibility across our platform. Known areas we are actively improving include legacy video content that may lack synchronized captions, and third-party booking widgets that may have limited keyboard navigation support.

Assistive Technologies

Our website is optimized for use with modern assistive technologies including screen readers such as NVDA, JAWS, and VoiceOver, speech recognition software, and alternative input devices. We prioritize high-contrast typography and focus-state visibility to support users with low vision or motor impairments.

Feedback & Contact

If you encounter an accessibility barrier on our website, please contact us directly. We take all feedback seriously and aim to respond within 2 business days.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may contact us directly at admin@taodigitalagency.com and we will escalate your feedback for review within 5 business days.

Policy Review

This accessibility policy is reviewed quarterly to ensure it remains aligned with current WCAG standards and evolving best practices.