Consultation & Strategy

Bring us your spa. Leave with a plan.

A free 30-minute, one-on-one consultation with the team that builds spa systems every day. We look at your numbers, your bookings, and your daily routine, then hand you the next three moves in plain language.

★★★★★ 5.0 on Google · Serving clients since 2019
A one-on-one strategy session table with a notebook and coffee
What we consult on

Three places your spa is leaking money.

Every session starts by finding which of these is costing you most right now.

Revenue & profitability

Pricing that undercharges, services that quietly lose money, and no membership base to smooth out slow months. We find what's actually profitable and build from there.

Marketing & brand

A website that doesn't book, a feed that's gone quiet, and a brand that looks different everywhere. We line up positioning, site, and socials so they pull in one direction.

Operations & automation

Leads nobody called back, no-shows nobody chased, a day that runs on memory. We turn the repeat work into systems that run without you pushing them.

The free consultation

What your 30 minutes looks like.

No slides, no script. A working conversation about your spa with people who've run one, and a concrete answer at the end.

Worth having on hand: your rough monthly revenue, your biggest frustration right now, and the tools you currently use for booking and follow-up. Rough numbers are fine. No prep documents needed.
Minutes 0 to 10

You talk, we listen

The problem in your own words: slow months, no-shows, a team that doesn't sell, a website that doesn't book. Whatever is keeping you up.

Minutes 10 to 25

We work the problem

We dig into your numbers and your setup together and point at where the leak actually is. Often it's not where it feels like it is.

Minutes 25 to 30

You leave with a plan

Your next three moves, in order, and an honest answer on whether we're the right team to build any of them. Either way, the plan is yours.

When you're ready for more

The Strategy Session

A paid, one-on-one deep dive into your whole business. We review your numbers before we meet, work through pricing, retention, and operations live, and you leave with a written plan you can run with or without us.

Details and rate discussed on the free consultation.

Start with the free 30 minutes
What we can build for you

Six services, built to work as one system.

Each one solves a specific problem, and each one feeds the next. Start with the piece that hurts most; add the rest when it makes sense.

01

Financial Audit & Strategy

A clear-eyed look at what's actually profitable, and a pricing structure built to grow recurring revenue.

  • Service and membership pricing review
  • Membership revenue modeling
  • Monthly KPI dashboard: revenue, retention, memberships
You get: a simple monthly dashboard that shows what's working, not just what's busy.
02

Branding

Who your spa is for, why they choose you over the med spa down the street, and how that looks and sounds everywhere.

  • Brand audit, positioning, and messaging pillars
  • Visual identity: logo usage, color, type, imagery
  • Tone-of-voice guide with say-this / not-that language
You get: a brand guide any designer, printer, or new hire can follow without asking you.
03

Website

Designed and built in-house, and built to book, not just to look good.

  • Sitemap and content architecture
  • Booking-flow optimization
  • Design, build, and hosting handled by our team
You get: a site that turns visits into booked appointments.
04

Social Media Management

A consistent presence that sounds like your brand, without you writing captions at midnight.

  • Content pillars and a launch calendar
  • Posts created and published for you
  • Copy aligned to your tone-of-voice guide
You get: a feed that stays active and on-brand while you run the spa.
05

CRM & Lead Management

Every inquiry tracked, followed up, and booked from one place, so no lead depends on someone remembering.

  • CRM implementation and setup, done for you
  • Lead pipelines and booking flows
  • Follow-up sequences that run on their own
You get: a front desk that never forgets to call anyone back.
06

AI Automation & Systems

The behind-the-scenes work: follow-ups, reminders, reporting, running automatically instead of from memory.

  • Automated lead follow-up and no-show recovery
  • Review and reputation request automation
  • AI front-desk assistant plus automatic weekly reporting
You get: fewer dropped leads, faster responses, a business that runs consistently even when you're not in the room.
Before you book

Fair questions.

Is the 30-minute consultation really free?
Yes. No card, no invoice, no strings. It's how every engagement of ours starts, and plenty of owners take the plan we give them and run it themselves. That's a fine outcome for us.
Will you try to sell me something on the call?
We'll tell you what we'd fix and whether we're the right team to fix it. If we're not, we'll say so. Nobody reads from a pitch script, and there's nothing to sign on the call.
Do I need to prepare anything?
Just three things, roughly: your monthly revenue, your biggest frustration, and what you currently use for booking and follow-up. Ballpark numbers are fine. No documents, no exports.
Do you only work with med spas?
We work with spa and wellness businesses of all shapes: med spas, day spas, solo estheticians, massage and wellness studios. If your business runs on appointments and repeat clients, the systems apply.
What if I already have an agency or a website?
Then you'll get a free second opinion. We'll tell you what's working and worth keeping, and where the gaps are. We build systems around what you have; we don't insist on starting over.
What happens after the call?
You'll have your next three moves either way. If you want help executing them, we'll map which of our services fits and what it costs. If you'd rather go deeper first, the paid Strategy Session turns the sketch into a full written plan.
Let's talk

Thirty minutes. Zero cost.
The leak it finds is costing you every month.

Pick a time, bring the thing that isn't working, and we'll tell you which system fixes it.

No contracts on the call. No pressure. Just straight answers.